PRIVACY POLICY
Effective Date: November 11, 2025
Last Updated: December 28, 2025
Phynli LLC (“Phynli,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phynli.com or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, including:
Personal Information:
- Name
- Business name
- Email address
- Phone number
- Business revenue range
- Number of employees
- Industry/business type
Operational Information:
- Descriptions of your business challenges
- Current processes and workflows
- Budget information
- Project timeline preferences
Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Time spent on pages
- Referral sources
We collect this information when you:
- Fill out our Priority Audit request form
- Book a consultation call
- Sign up for our email list
- Contact us via email or phone
- Use our website
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide Services: Deliver operations consulting, process audits, system buildouts, and related services
- Communication: Respond to your inquiries, send appointment confirmations, and provide project updates
- Marketing: Send you emails about our services, resources, and updates (you can opt out anytime)
- Improvement: Analyze website usage to improve our services and user experience
- Compliance: Meet legal and regulatory requirements
3. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
Service Providers:
- Microsoft Corporation (Microsoft 365 for forms, email, and data storage)
- Amazon Web Services (website hosting)
- Google LLC (Google Analytics for website analytics)
- Payment processors (Stripe, PayPal, etc.)
These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
Google Analytics: We use Google Analytics to analyze website traffic. Google Analytics collects information such as pages visited, time on site, and general location (city/state).
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
For more information on Google’s privacy practices: https://policies.google.com/privacy
Managing Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly without cookies.
5. DATA SECURITY
We implement reasonable security measures to protect your information, including:
- SSL encryption on our website
- Secure cloud storage (Microsoft 365, AWS)
- Access controls limiting who can view your data
- Regular security assessments
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
If you request deletion of your information, we will delete or anonymize it within 30 days, except where we are required to retain it by law.
7. YOUR RIGHTS
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing emails at any time (click “unsubscribe” in any email)
Do Not Sell: We do not sell personal information (CCPA compliance)
To exercise these rights, contact us at: compliance@phynli.com
8. CALIFORNIA RESIDENTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to know whether we sell or disclose your information (we don’t sell)
- Right to opt out of sale of information (not applicable – we don’t sell)
- Right to deletion
- Right to non-discrimination for exercising your rights
To exercise these rights, email: compliance@phynli.com
9. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically.
11. CONTACT US
If you have questions about this Privacy Policy, please contact us:
Phynli LLC
Email: compliance@phynli.com
Website: phynli.com